Tag: ScotRail

Obsessed train fanatic, 4, given ultimate birthday surprise – a ScotRail themed birthday party

One of the Scotland's youngest railway fanatics who spends every weekend watching trains has been given an adorable birthday surprise. Four-year old Leo Fernon, who...

ScotRail lift ban on customers’ reusable coffee cups following years of complaints

SCOTRAIL have been forced to lift their ban on passengers' reusable coffee cups following years of complaints from customers. From Monday, travellers will be able...

ScotRail blamed after woman ruins £420 Louboutin shoes because of cancelled train

A SCOTRAIL customer has blasted the firm after her £420 Louboutin shoes were ruined following a cancelled service. Gwen Watson Smith, 45, got on a...

ScotRail under fire after offer of £1 refund to grandmother left £52 out of pocket

SCOTRAIL have come under fire after offering a 68-year-old grandmother a measly £1 refund despite her being left over £50 out of pocket due...

ScotRail probes claims train door was opened on to track

SCOTRAIL is investigating shocking safety claims a train's doors were opened on to the tracks rather than the platform. A traveller claimed the Inverness-bound train...

ScotRail leave fuming passengers in 100m queue for tickets – after journey

SCOTRAIL have been branded a "disgrace" after commuters were left in a queue stretching over 100 metres to buy tickets - after their journey. A...

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