Tag: customer service

The Art of Turning Your Customers into Advocates through Outstanding Customer Service

Let’s say you are a customer, and you just know, that you will never get everything you need all in one place.  Departments, characteristically,...

Highland hotel wins trio of awards

Atholl Palace Hotel has won the award for the best overall hotel for service and hospitality in the UK from Irish Coach tour operator, CIE...

Car salesmen have the least respected profession in Scotland

By Christine Lavelle CAR salesmen have been revealed as having the least respected profession in Scotland, sharing the bottom spot with bankers in a recent...

Bank boss swindled cash from dead man, disabled pensioners and her own neighbour

By Michael MacLeod A SHAMELESS bank manager took over £36,000 from customers including a dead man, a disabled elderly couple and one of her...

Prestigious hotel flooded by overflowing bath

By Cara Sulieman A DOZY guest at one of Scotland’s most prestigious hotels left their bath running over - cutting power to the ENTIRE building. Around...

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