NewsEmployees left baffled after review slams monkey park for featuring ‘too many...

Employees left baffled after review slams monkey park for featuring ‘too many monkeys’  

EMPLOYEES at a monkey park have been left bewildered after a visitor to the experience took to TripAdvisor to complain that it featured too many monkeys. 

The bizarre review of Trentham Monkey Forest in Tittensor, Staffordshire, was shared to social media yesterday. 

The bloke behind the review, known only as Stephan, moaned that the admission price was too steep, on the basis that the park “primarily featured monkeys.”  

Members of staff at the monkey park were baffled by Stephan’s bizarre review providing a confused response.  

A screenshot of a review from TripAdvisor, rating Trentham Monkey Forest three out of five. The review reads: "The park is pleasant and the overall experience is decent. However it primarily features monkeys, which makes the price seem too high in our opinion." The reply reads: "Hello, the park primarily features monkeys as we're a Monkey Forest? We're unsure how to answer this bit of feedback sorry!. Thanks, Trentham Monkey Forest."
The review left staff puzzled. (C) TripAdvisor

Stephan’s review, which included a star rating of just three out of five, read: “The park is pleasant, and the overall experience is decent. 

“However it primarily features monkeys, which makes the price seem too high in our opinion.” 

A bewildered member of staff responded to Stephan’s bizarre review, writing: “Hello, the park primarily features monkeys as we’re a monkey forest?  

“We’re unsure how to answer this bit of feedback, sorry.” 

Trentham Monkey Forest is a woodland experience where visitors can see 140 endangered Barbary macaque monkeys living freely in the wild, with no cages or enclosures. 

Ticket prices to see the primates are £12 for adults and £9.50 for children unless punters book in advance. 

Stephan’s bizarre complaint was shared to social media yesterday with the caption: “Too many monkeys.” 

It has since received over 9,700 likes and more than 80 comments from Brits left in stitches by Stephan’s utter cluelessness. 

One wrote: “I used to work at the monkey forest and I can confirm it is wall-to-wall monkeys.” 

A second said: “This is someone monkeying around.” 

High street opticians Specsavers commented: “Stand down Monkey Forest, this is one for us.” 

A fourth wrote: “I can’t stop laughing at this. I love justified corporate snark. The PR’s revenge.” 

Another quipped: “I guess they were expecting to pay peanuts.” 

Speaking today, Josh Torlop, marketing and PR manager at Trentham Monkey Forest, said: “We appreciate each and every feedback we receive and try to reply to all reviews, as they help us to improve every visitor’s experience.  

“We just want to give the best possible unique experience for visitors who want to walk amongst Barbary macaques.” 

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