BusinessScots zoo upgrades experience with penguin cafe

Scots zoo upgrades experience with penguin cafe

A SCOTS zoo has shaken up the visitor experience with a special new feature added to the mix.

Edinburgh Zoo has made waves after announcing the re-opening of their Penguin Café which provides visitors with a refreshment during their visit to the animal facility.

Penguin café.
(C) Pagoda.

The café was designed by Space Solutions and offers visitors a fully-immersive experience with a large window leading out to Penguin Rock as they eat their lunch.

The Space Design & Build team undertook the design services and fit-out, collaborating with graphic designer Heather Cumming who handled the updated branding, from the new logo to menu boards and wall murals.

Transforming the black and white space with bright, vibrant colours, the refreshed Penguins Café mirrors the excitement of visiting the adjoining penguin enclosure, with penguin facts featuring around the space.

In addition to this, SPACE also made sure to retain many of the area’s existing features and furniture to reduce waste, including reupholstering existing banquette seating.

To assist with high foot traffic, the area also includes a two-colour flooring system, with blue areas designated for highlighted key customer touch points, such as servery counter and seating areas, while neutral beige trails encourage movement.

Cleanable, soft seating and coverings as well as acoustic rafts suspended from the ceiling were also incorporated to better the acoustics in the active space.

Isobel Jones, Senior Interior Designer at SPACE, said: “We are thrilled to have worked with Edinburgh Zoo to refresh the popular Penguins Café.

“Our design has enabled the space to feel bigger and work more efficiently for both customers and staff.

“At the heart of the café remains an appreciation of the penguins, enabling visitors to retain the excitement of visiting Penguins Rock while improving their dining experience.”

Beccy Angus, Head of Discovery Learning at the Royal Zoological Society of Scotland, commented: “Overlooking Penguins Rock, Penguins Café is situated in the heart of the Royal Zoological Society of Scotland’s Edinburgh Zoo.

“The café is an essential part of the customer experience and the refreshed design will ensure all of our visitors continue to have a memorable time at the zoo which helps inspire them to protect, value and love nature.”

Space Solutions has been creating award-winning interiors since 1997.

The business continues to develop the concept of workplace consultancy and has worked with major public & private organisations across the UK.

The business has locations in Aberdeen, Edinburgh, Glasgow, Dundee, Livingston and London and currently has 198 members of staff.

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