HEARTWARMING video shows the moment a Ryanair passenger steps in to pay the “ridiculous” baggage fee for a stressed out mum.
The “hero” was filmed footing the £50 bill for the “distressed” mum-of-three, after staff at Ibiza airport apparently deemed her bag too big to be carried on board.
A fellow passenger captured the moment on Sunday [17 Oct], as the travellers were attempting to board a flight to Stansted airport.
As the video begins, the young man can be seen checking his phone near the boarding gate.
The camera pans to reveal the frazzled mum and two of her children who chase each other around the airport.
The clearly overwhelmed mother puts her hands to her head and begins anxiously raking them through her hair.
Seeing her distress, the kind-hearted stranger turns around and reassures her, saying: “It’s alright, it’s alright.”
The exasperated mum looks at him gratefully, burying her face in her hands again as he tries to soothe her.
She burys her head in her hands to try and disguise her snuffling, to which the man smiles and reassures her, saying: ” Don’t worry I’ll pay for you.”
The good Samaritan then approaches the desk and willingly hands over his card for payment.
As it processes, a man asks if Ryanair has recently changed their baggage allowance sizing.
The older of the mum’s two children tries to calm his brother, saying: “No no mama is upset” as the mum tries to compose herself and wrangle with the energetic little ones.
The clip ends with the generous stranger waiting for his payment to complete.
The touching moment was posted on Twitter by a fellow passenger, who shared the video and said: “Well done to this young hero for paying the ridiculous Ryanair baggage charges for a distressed mother travelling with three kids (who wasn’t getting any leniency from ground staff).
“The flight from Ibiza to Stansted was half empty, not sure what difference a few cm would make.”
The video, which has since been viewed hundred of thousands of times, has earned the gentleman heaps of praise.
Danny Russell wrote: “What a legend! Karma will see him good.”
@kbquan added: “There’s hope for humanity.”
And Adam Paine said: “Well done young man.”
The passenger later added: “Great kid isn’t he? No idea who he is though, kept himself to himself and acted honourably and discreetly without a fuss.”
Speaking today, The 46-year-old traveller said: “As far as I could tell, the mother with her children had got caught out with a bag that exceeded the allowance on her ticket.
“She was upset and rather tearful while also trying to keep an eye on her kids.
“By the time I figured out what was going on, a young man stepped up to the ground handling staff and was heard to say ‘it’s okay, I’ll pay’.
“The man preferred to remain anonymous.”
