A SHOCKED Currys customer has revealed that she was referred to as a “psycho” on a delivery note.
Lynn Reid was horrified to see the insult printed on the delivery instructions for a new fridge.
The note, dated 17 August, reads: “New front door or customer will go ballistic [note she’s a psycho]”.
Lynn says she and partner Kirsty Reid, asked that the company take care when delivering the fridge as their front door is only a week old and had been damaged before.
After the delivery men were unable to transport the fridge upstairs, the couple thought to be from Law, North Lanarkshire, decided to return the item and it was then they made the outrageous discovery.
A furious Lynn took to Facebook to vent her frustrations with the retailer.
She posted a photo of the note with the caption: “This comment has been left on my delivery receipt in reference to my wife, one very unhappy customer.”
Speaking today Lynn she said: “I just want it to be known that this can’t happen, and if my wife was mentally ill which she isn’t, it should never have been noted in any shape or form.”
“After speaking with Currys yesterday after it being on their page, I’m now even more angry as the assistant, after being spoken to by his manager, said we told him to put that in the delivery info. To save his position he is now lying and doesn’t have the decency to be honest!”
Currys responded online: “Hi Lynn. This is very concerning to see, Please accept my apologies. So that we can take a look into this can you please PMS you full name, address and any reference numbers that you may have.”
Despite the insult, social media users appeared to find the matter funny.
Maria Brown said: “Currys, give them a pay rise.”
Cam Wellstead added: “So you called your wife a psycho and got busted? This might just be the best thing I’ve ever seen.”
And Sarah Plant wrote: “When the order was placed one of you clearly mentioned you have a new front door, and if it gets damaged your wife wouldn’t be happy. So they’re just making sure your message is passed through.”
Lynn is not the first person to receive an insulting delivery note.
In 2016 a mother from Bromley, London was shocked when she receive a note from Hermes delivery that read: “Left at [house number] 22. Maybe you should stop ordering online as you are never there.”
Lisa Jane Watson also received angry note from an Amazon driver in 2017 that read: “Pick up yer fone in future. Messed me about. You wasted half an hour cos of you.”