INCREDIBLE pictures show the aftermath of Amazon sending a customer’s single order for eight clipboards – in eight separate boxes.
Bruce Dougal’s hallway is piled waist-deep in the packing paper and cardboard boxes used to send the A3 clipboards.
A baffled Bruce, from Driffield, East Yorkshire, placed a neat stack of the £2.09 clipboards nearby to show how they would have fitted in a large shoebox.
The 40-year-old needed the clipboards for first aid training courses he runs and ordered them as a single purchase.
So he was astonished when the eight separate boxes arrived – and even had to help the driver lug them into his home.
Bruce took to the delivery giant’s Facebook page to share a snap of the excessive packaging, writing: “Really? Eight boxes for eight clipboards?”
He added a photograph of the eight emptied boxes piled up at his front door, with a cascading pile of paper packaging stuffed in front of it.
Other photographs Bruce took show the seven of the eight large boxes stacked on top of each other at his front door.
The company owner also photographed one of the clipboards inside the four-inch deep box, which Bruce claims three inches of was filled with packing paper.
The paper packaging itself filled a large blue Ikea bag, while the boxes had to be broken down to be taken to be recycled.
Speaking today, Bruce said: “Each clipboard was at the bottom in a four inch deep box with three inches of paper packing on top. It was eight largeish boxes for eight clipboards in eight separate deliveries.
“They all arrived at same time but got eight emails and parcel tracking numbers.
“We were just very confused and it took me and the delivery driver to empty the van.”
Amazon replied to Bruce’s Facebook post, writing: “Oh, my! That is rather excessive! Thanks for letting us know about this, Bruce!
“We’ll make sure you feedback is passed along to the appropriate department for consideration. Thank you!”
A spokesman for Amazon said: “We are always driving improvements in the sustainability of packaging across Amazon’s supply chain, starting with our own packaging and our own operations.
“Customer feedback informs our worldwide packaging team and allows us and our vendors to make improvements.
“We pursue multi-year waste reduction initiatives – e-commerce ready packaging and Amazon Frustration-Free Packaging – to promote easy-to-open, 100% recyclable packaging and to ship products in their own packages without additional shipping boxes.”
